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Delete Your Data

Last updated 17 October 2026

You can ask us to delete the personal information we hold about you at any time, including information from a WhatsApp booking assistant we run for a business. Here is how.

How to ask

Email info@nkroft.com with the subject “Delete my data” and include:

  • your name,
  • the WhatsApp number you used, and
  • the business you contacted, if it was through a booking assistant.

You can also message the booking assistant “Please delete my data” and it will pass your request to the business’s staff.

To protect you, we may ask you to confirm the request from the same WhatsApp number or email address before we delete anything.

What we delete

  • Your name, phone number and email address.
  • Your conversations with the assistant.
  • Your booking history, and any upcoming bookings (we will tell you before cancelling these).

If the business you booked with must keep certain records by law (for example for health fund claims or tax), we will tell you what is kept and why.

When

We confirm your request within 5 business days and complete it within 30 days. Copies in our backups are removed automatically within 14 days after that.

More information

Read our Privacy Policy for what we collect and why.